Privacy Policy


Your privacy is important to Eurotherm. We are committed to protecting any personal information that you may provide us and feel that you have a right to know what type of information we gather and track, how the information is used, and with whom the information is shared.

In this policy references to “us” or “we” mean Eurotherm Ltd, Invensys plc, Invensys Systems, Inc and any other Invensys group company which is the operator of the website to which this privacy policy relates.

Collection of Data

Eurotherm collects the contact information provided by website visitors who opt-in to receive email alerts or downloads from the website, who choose to provide information for surveys, and/or fill in registration forms. Invensys also collects the e-mail addresses or the postal addresses website visitors provide when they contact us.

Aggregate information regarding what pages consumers access or visit is monitored and analyzed to increase usability, but Eurotherm does not track the movements of individual website visitors.

The information we collect is used to improve the content of our web pages and to notify consumers about updates to our website.

Use of Cookies and Tracking User-Specific Information


We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

The following information describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Invensys Eurotherm cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.).

"Session" Cookies

If you select "remember me" when logging into the website we use a session cookie to remember your log-in for you.

More information on session cookies and what they are used for at

Persistent Cookies for Site Analytics and Performance

Google Analytics – we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more generally about Google and its policies and principles as regards advertising at

ShareThis Social buttons. On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Eurotherm. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on the Eurotherm site. If you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Eurotherm, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services. We use a number of external web services on the Eurotherm site, mostly to display content within our web pages. For example, to display videos we use Vimeo and YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking. Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site but we do not know who has clicked so the data is anonymous e.g. our daily newsletter. Some emails we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should opt out of Eurotherm emails which you can do using the unsubscribe link at the bottom of the last email you received from us.

Surveys & Contests. From time to time our site may request information from users via surveys, contests or for a particular service (e.g. newsletter). Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested will include contact information (as supplied to the site during registration) and supplementary information on your professional role, opinions and preferences. We will use the contact information to notify winners. We will not publish winners' details on the site though on request we will provide details of any winner's name and organisation. If the survey or contest has a sponsor then we may share information given by entrants with the sponsor, but only with the user's consent.

Blog Comments. In order to leave a comment in our Blog you either have to be a logged in Member or you have to give us at least your Name and Email address. You can choose whether to post as yourself, or anonymously. We require name and email address even for anonymous posts for quality control purposes.

Sharing of Your Information

From time to time and with your consent, we may use customer e-mail addresses, customer postal addresses, and telephone numbers available to provide consumers with information about our products and services.

If at any time you change your mind and do not want your e-mail address, postal address, telephone number, and other personal information to be used by Eurotherm, please let us know by contacting us:

Call us on: +44 (0) 1903 268500

E-mail us at:

Write us at:

Eurotherm Ltd

Faraday Close


BN13 3PL

United Kingdom

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) protect the legitimate interests of Eurotherm Ltd, or as otherwise permitted by law including relevant data and information legislation.

If you contact us to ask us to remove your name from our e-mail address, postal address or telephone number lists, please provide us with your exact name, address and telephone number. This will help us make sure your name is removed from the appropriate list(s) and will also allow us to contact you in the event we need additional information from you in order to comply with your request.

Ad Servers

We do not partner with or have special relationships with any ad server companies.

Storage of Information

Due to the nature of the internet, your information may be stored and processed in the United States or in any other country in which Eurotherm Ltd, or its affiliates, subsidiaries or agents maintain facilities.

By using this website, you consent to any such transfer of information outside of your country. If you are based in the UK, or any country of the EU, you should be aware that the law in the United States or in any other country mentioned above may not provide the same level of protection for your data as there is in your country. [However we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area.] We can provide you more details on this should you require, in which case please contact using the information listed above.

Changes in Our Policy

From time to time we may will update this privacy policy statement. When we update this statement, we will also revise the "last updated" date at the top of this statement. As a condition of use of our site we require that you should check our privacy policy at least monthly, to ensure you are still happy to use our site on the basis of any updated policy.

At any time users may prevent their information from being used for a particular purpose by calling us at the number provided above, e-mailing us at or writing us at the above address.

Access and Changes to User Information

Upon written request, we will provide you with details of personal information we hold about you. In the UK, we may charge a small fee for this which will not exceed GBP10. You can request this information by e-mailing us at, calling us at the above telephone number, or writing to us at the above address.

Upon request, we offer visitors the ability to have inaccuracies about their personal (and other) details corrected. Consumers can request that this information be corrected by e-mailing us at, calling us at the above telephone number, or writing to us at the above address.


We maintain suitable physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Eurotherm workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action. You also have a significant role in protecting your information. Do not share your unique identifier or password with others.


If you feel that we are not living up to our stated privacy policy, please contact:

Eurotherm Ltd

Faraday Close


BN13 3PL

United Kingdom

E-mail us at:

Or call us on: +44 (0) 1903 268500

Eurotherm © 2017